November 4-6, 2018 || Harrah's Resort Atlantic City

Glossary

Jump to Exhibitor Terms

ATTENDEE TERMS

Term

Definition

100

A limousine stretched 100 inches from the original factory version of the vehicle.  This is typically a seven passenger limousine.

10-Pack

A ten passenger limousine.

120

A limousine stretched 120 inches from the original factory version of the vehicle.  This is typically an eight passenger limousine.

180

A limousine stretched 180 inches from the original factory version of the vehicle.  This is typically a 12 passenger limousine.

60

A limousine stretched 60 inches from the original factory version of the vehicle.  This is typically a six passenger limousine.

6-Pack

A six passenger limousine.

70

A limousine stretched 70 inches from the original factory version of the vehicle.  This is typically a six passenger limousine.

8-Pack

An eight passenger limousine.

A to B

The trip starts at one point (A) and concludes at another (B).

A/D or A.D.

As Directed.

Advance

An entertainment term used for planning for transportation, lodging, equipment, catering in advance of a production. Commonly referred to as “advancing the show”; i.e. “I will provide more information as we advance the show.”

Advanced Seminar

Breakout Session designed for operators who have been in business for three or more years, or operate a fleet of over 25 vehicles.

AE or A/E

Account Executive.

Affiliate\Networks

Companies that maintain relationships with independent Affiliate operators to deliver service in any geographic area.

Airport Hustler

A limousine Operator who parks at the airport waiting to be hailed like a taxi.  Commonly unlicensed.

AMX/AMEX

American Express credit card.  AMEX credit cards contain fifteen numbers that begin with a “3.”

Badge

Identification worn by event attendees that displays their name, company, home city, and home state. Badges are used to access each event and must be worn at all times.

Balance Sheet

A snap shot on a particular day detailing to assets and liabilities of a company, including equity on a given date.

Basic Seminar

Breakout Session designed for operators who have been in business for less than three years, or operate a fleet of 25 vehicles or less.

Breakout Session

An educational session with a focused and specific subject matter usually held concurrently with other breakout sessions. Also known as Seminar.

CC

Credit card.

Cc

“Carbon copy”; to provide a duplicate copy of a document to another party.

Charter

An arrangement between a client and limousine company to provide transportation services generally under an hourly basis.

Client

A person who engages service, signs a contract and pays for the service.

CMC

Cadillac Master Coachbuilder.  A certification program for Coach Builders designed by Cadillac to insure the structural and operational integrity of their base vehicles stretched or modified by a coachbuilder.

Coach

A limousine, limo-bus or full size bus (i.e. Greyhound)

Coach Builder

A company engaged in stretching or modifying vehicles for the limousine, charter, and tour industry.

Conference

The education portion on an event, convention, or tradeshow.

Consultant

A person or company that provides contracted services to and is not directly employed by an Operator .  Consultants are considered Suppliers/Service Providers.

Convenience Bag

Also known as a motion sickness bag for use by passengers who become nauseated in the vehicle during travel.

Copy

A brief word used to acknowledge and confirm instructions as given by two-way radio, Nextel or telephone.

CXL

Cancel an order.

Day Of

Primarily an entertainment industry term used in strategic planning performed in advance of a show, event or meeting referring to the actual date of the event being planned.

Deadhead

To travel a significant distance to or from the garage without passengers onboard.

DISC

Discover credit card. Discover credit cards contain sixteen numbers that begin with a “6.”

DOT

Department of Transportation; the chief agency in the United States for transportation oversight and management of all transportation methods including air, marine, railroads and vehicles engaged in transportation services.

Driving Force

The weekly newsletter compiled and sent by LCT Magazine.

Drop Time

The actual time a passenger exited the vehicle and passenger service was discontinued.

ER

Enroute.  The vehicle is moving to a specific destination or pickup location

Exhibit Hall Only Pass

A  Registration Option that allows the attendee access to only the exhibit hall.  It does not include Breakout SessionsGeneral Sessions, networking events, and parties.

Exhibit Hall/Exhibits

The area(s) within an exposition center where exhibits (product displays) are located.

Farm Job

A job that is either received from another Operator or Network or given to another operator or network to provide service.

Farm-In

To receive a job from another operator or network.  The receiving operator will  perform the work for the Operator or Network that provided the job as the originating operator or network was unable to do it due to availability or geographic location. Also know as Referral Business.

Farm-Out

To give a job to another Operator or Network to perform the work due to availability or geographic area limitations.

FMCSA

Federal Motor Carrier Safety Administration; A specific division of the DOT focusing on highway safety issues  including vehicle maintenance, driver and passenger safety issues.

Fuel Surcharge

A separate charge passed on to a client specifically to pay a portion of fuel expense.  Commonly added during times of fuel price escalation or on long trips requiring a significant amount of fuel.  Some operators assess fuel charges on all 
trips based on a Tier basis

Full Show Pass

A  Registration Option that allows the attendee access all events including Breakout SessionsGeneral Sessions, the Exhibit Hall, networking events, and parties.  May exclude extended training sessions with an additional fee.

General Sessions

A session designed for all attendees of a conference or tradeshow typically with broad subject matter.

GPS

Global Position System; A navigation system using satellites to assist or monitor vehicle direction, speed and operational history as well as providing guidance to destinations through visual and/or audio instructions to the driver of a vehicle

Greeter

A person who greets passengers with a signboard upon their arrival, usually at passenger facilities such as airports and escorts the party to the livery vehicle. 

Gypsy

A limousine operator who generally has no insurance, no operating authority, no airport permits and prices his service far below market value.

Holiday Surcharge

A charge assessed to a client for services on such days as Thanksgiving and Christmas or New Year’s Eve.  Generally used to cover bonuses to chauffeurs who work on a major Holiday.

House Driver

A chauffeur employed by a hotel to drive the hotel limousine.

IC

An Independent Contractor; a self employed chauffeur who pays his own taxes, provides his own insurance and is responsible for his own expense of operating a company owned vehicle such as fuel.  May perform driving services for more than one limousine service as he is “independent.”

IO

Independent Operator: An operator who owns his own vehicle, drives the vehicle, maintains the vehicle and accepts jobs that he originates himself or are provided to him by another operator or network to perform in his own vehicle

Keynote

General Session with a highly specialized and featured speaker. The keynote presentation generally sets the tone for the event.

LCT

Limousine, charter, and tour.

LCT Magazine

The oldest and most respected trade magazine in the chauffeured transportation industry.  As the host of the LCT Eastern Conference, LCT Magazine is the foremost resource for industry information and trends.

Manufacturer

A company the builds the base vehicles and chassis used in the chauffeured transportation industry.  Examples include Ford Motor Company, Cadillac Professional Vehicles, Chrysler, Mercedes-Benz USA, and Audi USA.

Meet & Greet

A service performed by a Greeter at a passenger transportation facility; to meet and greet the arriving passenger; an event before or after a concert or promotional appearance where celebrities meet and greet invited fans and media for autographs and photo opportunities.

Merchant Fees

Fees charged to a merchant/operator for processing credit cards.  Also referred to as a “discount amount” or “points” the credit card companies deduct for each transaction based on a percentage of the sale.

Network

Large operators that maintain a “network” of limousine operators/affiliates to perform work in virtually any geographic area.

NLA

National Limousine Association. The NLA was founded in 1985 as a voluntary, non-profit, tax-exempt organization responsible for and dedicated to representing and furthering the worldwide, national, state and local interests of the luxury chauffeured ground transportation industry. NLA membership includes limousine owners and operators, suppliers, manufacturers, and regional and state limousine associations.

No Show

When a passenger fails to show up at the pickup location and never calls to cancel the order.  Generally considered fully billable for the arrangements.

On Location

The vehicle is at the pickup location now.

Operator

A person or company that owns and runs a fleet of vehicles for hire

OSC

On-Site Coordinator/Contact.

P & L

Profit & Loss Statement; a financial statement showing income and expenses for a specified period of time and the bottom line profit or loss during the specified period.

Pass Type/Category

A term that refers to the level of event access in conjunction with an attendee registration.  Also known as Registration Option/Type.

PAX

Passenger; refers to either client/passenger or guests of client/passenger

Plus Plus

Plus taxes, plus gratuities and other associated fees.  Generally used when quoting a base rate to an affiliate; ( i.e. hourly rate is $80 plus plus) to indicate additional charges will be added.

POB

Passenger is Onboard.

Points

The percentage being charged in a business transaction including but not limited to credit card fees, real estate loan fees and similar transactions.

PU, P/Up

Pick-Up.

PUC

Public Utilities Commission; the licensing authority for most states that license and oversee livery operations.

QVM

Quality Vehicle Modifier.  A certification program for manufacturers designed by Ford-Lincoln to insure the structural and operational integrity of their base vehicles stretched or modified by a coachbuilder.

Referral Business

Bookings obtained through an Affiliate Network or referred by another Operator. Also known as Farm Job or Farm-In.

Registration Option/Type

A term that refers to the level of event access in conjunction with an attendee registration. Also known as Pass Type/Category.

Res/Resv

Reservation.

Road Show

Multiple stop Charter with financial executives presenting information to financial investors.  Usually involves multiple vehicles and lasts the entire business day.

Seminar

An educational session with a focused and specific subject matter usually held concurrently with other Breakout Sessions. Also known as Breakout Sessions.

Service Charge

A charge assessed in addition to the base rate.  In some areas considered a gratuity.  In other areas specifically not part of the gratuity but used to fund car washers, reservationists and others involved in providing service.

Service Provider

Any person or company that provides a support service to Operators and does not operate a fleet of vehicles for hire.  Examples include insurance and leasing companies, consultants, software and technology providers, law firms, and marketing and public relations agencies.  Also known as Supplier.

Sessions Set

A group of Breakout Sessions or Seminars running concurrently.

Sharecropper

See Gypsy.

Standby Time

Time spent standing by for a client but not actually driving such as waiting at the airport flight that is delayed or waiting through a concert.  May be interchanged with Wait Time in some cases.

STC

Service Transportation Charges.  A generic term to include such things as fuel Surcharges, airport fees, tolls, parking fees etc. collectively referred to as STC.

Suitcasing

The act of soliciting business by non-exhibitors in the aisles during the exhibition or in other public spaces, or the act of planning and promoting non-scheduled unsanctioned events throughout the duration of the Show. Suitcasing is not permitted at the LCT Eastern Conference, violators will be ejected.

Supplier

Any person or company that provides a support product service to Operators and does not operate a fleet of vehicles for hire.  Examples include coach builders, vehicle manufacturers and resellers, after market parts sellers, insurance and leasing companies, consultants, software and technology providers, law firms, and marketing and public relations agencies.

Supplier Pass

The Registration Option available to Suppliers.  The Supplier Pass has limited event access and is designed for potential exhibitors to “check-out” LCT East for future exhibit consideration.  Suppliers are NOT permitted to solicit business at the LCT Eastern Conference.

Surcharge

An additional charge above the base fare for fuel, holidays, airport taxes or other charges levied by an operator.

TCP

Transportation Charter Party

Tier

A unit of measurement for fuel and travel charge calculation. Tier 1 would be the perimeter closest to the base of operations.  Tier 2 would be slightly further away with the highest level tier being the furthest distance the operator would travel

Trade

To exchange service for product or service from the company/person receiving transportation instead of exchanging cash.  Examples include trading radio commercials, print advertising, concert tickets or other goods and services for limousine usage

Transfer

To transfer a passenger or group to or from the airport to a hotel or private residence and this is the extent of the job

Transportation Booking Service

A company which sells transportation services locally, nationally or internationally but does not own the vehicles to perform the actual service. 

Travel Charge/Time

Time to or from the garage to a location when the vehicle must travel a great distance before service begins or after service ends for which the client is charged for such time

V/M

Visa/MasterCard. Visa credit cards contain sixteen numbers that begin with a “4” and MasterCards contain sixteen numbers that begin with a “5.”

Vehicle for Hire Business

Any business that owns and operates a chauffeur driven fleet of vehicles for hire.

Vendor

Any person or company that provides a support product service to Operators and does not operate a fleet of vehicles for hire.  Examples include coach builders, vehicle manufacturers and resellers, after market parts sellers, and Service Providers.  Also known as Supplier.

Virtual Network

A group of limousine operators who receive limousine bookings via the Internet from a web based Transportation Booking Service.  All transactions are handled electronically.  The booking company may or may not own a fleet of vehicles.

Wait Time

Time spent waiting for a client but not actually driving such as waiting at the airport flight that is delayed or waiting through a concert.  May be interchanged with Standby Time in some cases.

XFER

To transfer a passenger or group to or from the airport to a hotel or private residence and this is the extent of the job

 

Submit a term not on this list. If you don’t know the definition, we’ll find it for you!

Thank you to Jim A. Luff, Contributing Editor of LCT Magazine for compiling these terms and definitions.

 

EXHIBITOR TERMS

 

Term

Definition

A/V

Audio/visual support such as television monitors, DVD players, or recorded music.

Advance Order

An order for services sent to the service contractor prior to the installation date. Also known as Floor Order.

Advance Rates

Fees associated with Advance Orders., which typically include discounts when paid in advance.

Advance Warehouse

Location set by Show Management to receive Freight before the start of show. Freight is stored at this location and then shipped to the show at the appropriate time.

Banner

A suspended panel used as a decoration or a sign, usually made of fabric or paper for temporary use.

Bill of Lading (B/L)

A document that establishes the terms between a shipper and a transportation company for the transport of goods between specified points for a specified charge.

Boneyard

A storage area for empty crates and contractor materials.

Booth Personnel

Staff members assigned by an exhibitor to work in an exhibit.

Carrier

A transportation line moving freight. Usually a van line, common carrier, rail line, or air carrier. Also known as Common Carrier.

Cartage

(1) The fee charged for transporting freight. (2) The moving of exhibit properties over a short distance.

Certificate of Insurance

Written verification from an insurance company of the existence of insurance, the policy amount, the insured(s), and the policy period.

Clean Bill of Lading

carrier -issued receipt indicating that transported merchandise was received in apparent good condition. Compare with Foul Bill of Lading.

Common Carrier

A transportation company moving people or goods. For exhibit freight, the carrier usually accepts only crated materials and consolidates the properties of several customers into one shipment bound for the same destination.

Consignee

A person to whom goods are shipped.

Consignment

A delivery of merchandise from an exporter (the consignor) to an agent (the consignee) under the agreement that the agent will sell the merchandise, receive a commission, and remit the net proceeds to the exporter.

Consignor

A person who sends freight.

Corner Booth

An exhibit space with exposure on at least two aisles.

CWT

Hundred weight. A measurement used for shipping exhibit properties. Usually 100 pounds.

D.T. Labor

Double Time Labor. Work performed on overtime and charged at twice the published rate.

Damage Report

A report submitted by an exhibitor to a freight company or Drayage contractor itemizing damage to shipped goods.

Declared Value

A shipper's stated dollar value for the contents of a shipment.

DIM Weight

Length x width x height divided by 194 for domestic shipments, or divided by 166 for international shipments.

Dismantle

To take apart an exhibit.

Display Rules & Regulations

Exhibit construction specifications endorsed by major exhibit industry associations. Also the specific set of rules that apply to an exposition.

Dock

A platform where freight is loaded onto and removed from vehicles or vessels. Also known as Loading Dock.

Drayage

The movement of show materials from Loading Dock to booth for show Set Up and back to dock for return shipment at end of show.

DW

Deadweight (tons of 2240 lbs.)

Emergency Contact Listing

Contact information provided by each exhibitor to Show Management in case there is an urgent onsite issue regarding the exhibitor’s booth. This is one contact, it is suggested that each exhibitor keep a separate emergency contact listing for Booth Personnel onsite.

End Cap

An exhibit space with aisles on three sides.

Est. Wt.

Estimated Weight.

Exclusive Contractor

A contractor appointed by Show Management as the sole provider of specified services.

Exhibit Hall

The area(s) within an exposition center where exhibits are located.

Exhibit Manager

Person in charge of a company's exhibit program.

Exhibitor Appointed Contractor (EAC)

A contractor hired by an exhibitor to perform trade show services independently of show management appointed contractors.  

Exhibitor Kit

A package of information which contains all rules, regulations, and forms relating to an exhibition, provided to exhibitors by Show Management. Also known as Service Kit.

Exhibitor Listing

A guide for exhibition attendees which lists exhibiting companies, contact information and descriptions.

Floor Marking

Method used to mark booth spaces.

Floor Order

Order for services placed after exhibit installation has begun. Also known as Advance Order.

Floor Plan

A map showing the size and locations of exhibit spaces.

Foul Bill of Lading

A carrier-issued receipt indicating that transported merchandise was damaged when received. Compare with Clean Bill of Lading.

Freight

Exhibit properties and other materials shipped for an exhibit.

Freight Desk

The area where inbound and outbound exhibit materials are handled at a trade show.

General Contractor

Show Management appointed company providing services to a trade show and/or its exhibitors. Also known as Official Contractor.

Hall

General term used for an exposition facility or the exhibit area within a facility.

Hand Truck

Small hand-propelled vehicle used for transporting small loads.

Hardwall

A type of exhibit construction in which walls are made of a solid material, rather than fabric.

Header

A sign or other structure across the top of an exhibit.

I&D

Installation & Dismantle (of an exhibit). Also known as Set Up and Teardown.

Infringement

An exhibitor's unauthorized use of floor space outside the leased booth area.

In-line

An exhibit that is constructed in a continuous line along an aisle. Also known as Linear Display.

Installation

The process of setting up exhibit properties according to specifications. Also known as Set Up.

Installation & Dismantle

The set up and take-down of exhibits. Also known as I & D.

Island Exhibit

A display with aisles on four sides.

Kit

See Service Kit.

Lead Tracking

A manual or automated system used to conduct follow-up activities for sales prospects resulting from a trade show.

Lead Retrieval

The processes of gathering attendee contact information usually by bar codes printed on the attendee name Badge.

Linear Display

An exhibit that is constructed in a continuous line along an aisle. Also known as In-line.

Loading Dock

An area within an exposition facility where freight is received and shipped.

Logo

A specific symbol chosen to represent a company. Usually comprised of stylized type alone or in conjunction with graphic art.

Marshaling Yard

A lot where trucks gather for orderly dispatch to show site.

Material Handling

The movement, storage, control and protection of materials, goods and products throughout the process of exhibiting.

Move-in

The date and time specified by show management for exhibit installation.

Move-out

The date and time specified by show management for dismantling exhibits.

O.T. Labor

Work performed on overtime.

Official Contractor

Show management appointed company providing services to a trade show and/or its exhibitors. Also known as General Contractor or Exclusive Contractor.

On-site

A reference to the exhibit location.

On-site Order

Floor order placed at a show site.

P.W.

Packed Weight.

Packing List

A document prepared by a shipper itemizing contents of shipment and including other information needed by the carrier.

Pallet

A low wooden frame used to support heavy objects or groups of materials for easier handling. Usually used as a platform for objects moved by forklift. Also called Pallet. Also known as Skid (#skid).

Peninsula Display

An exhibit with aisles on three sides.

Perimeter Booth

A booth space on an outside wall.

Pipe & Drape

Tubing covered with draped fabric to make up the rails and backwall of a trade show.

Pro Forma Invoice

An invoice sent to a buyer prior to the shipment of merchandise which provides detailed information about the kinds and quantities of goods to be shipped.

Producer

(1) Exhibit Producer: An individual or company which designs and/or builds exhibits. (2) Show Producer: An individual or company which manages trade shows. The producer for the LCT Eastern Conference is Bobit Business Media (new window).

Right To Work State

A state where no person can be denied the right to work because of membership or non-membership in a labor union.

Riser

A platform for people or materials.

S.T. Labor

Straight Time Labor. Work performed during normal work hours at the standard rate.

Service Desk

The location at which exhibitors order services from show management.

Service Kit

A packet of show-related information and order forms provided to exhibitors by show management. Also called Exhibitor Kit.

Set Up

The process of erecting an exhibit from its components. Also known as Installation.

Show Decorator

A company or individual responsible for providing draping, carpeting, and signage services for the trade show and its exhibitors. Also known as Official ContractorGeneral Contractor or Exclusive Contractor.

Show Manager

The organizer and operator of an exposition.Please visit the Contact Us page for the Show Manager for the LCT Eastern Conference.

Show Management

The collective staff that plans, manages, and governs the trade show on behalf of the Show Producer.

Show Producer

An individual or company which manages trade shows, including leasing the exposition facility, hiring official contractors, and promoting the show. The show producer for the LCT Eastern Conference is Bobit Business Media.

Show Program

A catalog of basic information about the show, including exhibitor listings, floor plan and schedule of events.

Show Rules

The general rules and regulations governing a specific trade show.

Side Rail

A low divider wall, usually pipe and drape, used to divide one exhibit space from another.

Skid

A low wooden frame used to support heavy objects or groups of materials for easier handling. Usually used as a platform for objects moved by forklift.  Also known as Pallet.

Skirting

Decorative covering around tables and risers.

Space Contract

A written agreement between the Exhibitor and Show Producer for the purchase of exhibit space at a trade show.

Special Handling

Applies to exhibit shipments requiring extra labor, equipment, or time for delivery to exhibit space.

Staging Area

A location used to deliver, store, wash and detail vehicles to be displayed in the Exhibit Hall.

Stanchions

Posts used to support signage or other elevated objects.

Suitcasing

The act of soliciting business by non-exhibitors in the aisles during the exhibition or in other public spaces, or the act of planning and promoting non-scheduled unsanctioned events throughout the duration of the Show. Suitcasing is not permitted at the LCT Eastern Conference, violators will be ejected.

Table Top Display

An exhibit designed for use on the top of a table or similar surface.

Teardown

The dismantling of an exhibit. Also known as Dismantle.

Trade Show

An exposition related to a particular industry or group, and open only to the members of that group.

Truss

Structural element hung above exhibit for the purpose of hanging lighting equipment to illuminate exhibit components.

Visqueen

A clear plastic sheeting that is placed over exhibit carpeting in order to protect it until the show opens.

W/B

Waybill.

For a more expanded list, visit ExhibtorOnline

 

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Testimonials

Rocky Ahmann

“Great to be able to see all of the great people in the industry in one place! Keep up the excellent work LCT!”

-Rocky Ahmann, Director of Sales, Limo Anywhere LLC, Dallas, TX

Christina Zanone

“This was my first time to an LCT East show.The intimacy of the show, helped me to interact with some who I've never had the opportunity to interact with before. I felt I made some very genuine and valuable connections at this particular show."

-Christina Zanone, Affiliate Manager, Beau Wine Tours & Chauffeur Services, Napa/Sonoma, CA

J.R. Garza

“Another great show well worth flying across the country to attend. Will be back next year!”

-J.R. Garza, Owner, Diamond Limousine & Sedan, Boise, Idaho

Douglas Rydbom

“LCT show's always seem amaze me with the education content. Fresh idea's and fresh face's are a plus to the industry.”

-Douglas Rydbom, Sr. Member, Premiere 1 Limousine, Middletown, PA

Kristen Carroll

This was our second year exhibiting at LCT East, and each experience was highly valuable. We made many meaningful connections, and the subsequent business that resulted from each show proved a great ROI as an exhibitor. Thank you for the opportunity!

-Kristen Carroll, CEO, The LMC Group, Manchester, NH

Bruce Heinrich

“LCT East hit it out of the park. Great networking, events and education. Definitely a can't miss show for Operators looking to learn and grow.”

-Bruce Heinrich, Founder & CEO, LEADER Chauffeur Services, Kansas City, MO

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